Power cuts are urgent, so call us immediately on 0800 6783 105 or 105. You can also download our power cut reporter app from the Apple App Store. We're available 24/7 on X (formerly Twitter) and Facebook. You can also contact us on Whatsapp by adding National Grid Electricity. Whether you call, write, or visit we will do our best to provide quick and courteous service. Let us know if you're having trouble with your service, such as an outage or. Call 911 if there is an emergency or life threatening issue due to a power outage such as downed power lines, person trapped in an elevator, or electrically powered medical equipment. Con Edison customers can. Building a clean, resilient, and affordable energy system for all New Yorkers.