The fault is mainly caused by incorrect protection settings, reversed CT polarity, open CT secondary circuit and wrong logic configuration. Carry out secondary injection testing, cross-check with wiring diagrams, and test trip circuit continuity. While this is bad, It's not a. PowerPort-E can not connect to the device. This has been possible before using the same PC Use the online E-Series protective relays troubleshooting guide to diagnosis and correct issues with Eaton's motor relay, generator relay, distributor relay, transmission relay and bus differential relay. EDR-5000) without any Softkeys. The protection functions are already working, but the HMI is still starting up. This problem is worsened by the growing complexity of protection arrangements, application of protection relays with. Relay nuisance tripping (false relay operation / relay trips without fault) manifests as breaker tripping with no actual fault, unwanted relay pickup during motor startup and unplanned random equipment shutdown. This issue generally arises from four key factors: overly low pickup setting, CT.